FAQ's

What are your hours?

October 1 - March 31
9:00am - 4:00pm

April 1 - September 30
9:00am - 5:00pm

What are your rates?

Winter Rates:
Adult (18-64) $24.00
Senior (65+) $17.00
Student (18+ with ID) $19.00
Child (3-17) $17.00
Child (2 and under) Free
Train (available to purchase at the front gate upon admission) $6.00

Do you have a family rate?

Unfortunately, we do not have a family rate for daily admission, but we do have one for our yearly memberships.

How do you get to the zoo?

Located at 5048 264th Street in Aldergrove BC.
If taking Highway 1, take Exit #73. We are 1.4km south on the left side.
If taking Fraser Highway, we are 3.7km north on 264th Street (Aldergrove-Bellingham Highway 13) on the right side.

Do you have to pay for parking?

Pay parking is a $6.00 flat rate. Parking meters are found just outside the Zoo's entrance.

What are your train times?

Trains usually run every half hour depending on demand and time of the day.

Can I reserve tickets to the train?

You can skip the line and buy online. You can purchase e-tickets on our website.

How long does it take to walk around the zoo?

It depends. Most people take between 1.5 – 3 hours. ( 1.5 hours is usually a good minimum if you have never been to the zoo before.)

Can we bring our bikes, scooters, ect. Into the zoo?

The Greater Vancouver Zoo is home to over 140 species on 120 acres with 3km of wheelchair accessible paved pathways! We encourage you to bring your own:

  • Bicycles
  • Scooters
  • Rollerblades
  • Skateboards
  • Wagons

For the safety of our animals, motorized recreational equipment (e.g. hoverboards, scooters, powered ride-on toys, etc.) are NOT allowed.

**Motorized wheelchairs are allowed.

Can we bring our pets to the zoo?

For the safety of our animals and yours, no outside animals are permitted on Zoo grounds.

Can we bring our own food into the zoo?

Yes you can but it is prohibited to feed any of our animals. The diets of all our animals are closely monitored to ensure their optimal health and well being.

Do you have gift certificates?

Yes we do. All gift certificates can be purchased on line at our website.

  POLICIES

We kindly request that you follow these easy to follow safety guidelines to make everyone's visit more enjoyable:

  • Please treat all of our animals and plants with respect. Do not yell, run after, pull feathers or throw anything at the animals. Loud behaviour can be stressful to animals, so please be courteous towards them and their surroundings.
  • Respect all barriers for the safety of both the animals and guests at the Zoo.
  • We are a smoke-free environment. Guests who wish to smoke are welcome to have their hand stamped for same day re-entry when leaving our grounds to smoke in the parking area.

We do not allow any feeding of our animals. The diets of all our animals are closely monitored to ensure their optimal health and well being. Picking flowers or other greenery to feed to our animals can be dangerous as some local plants can be toxic.

The best way for the keepers to know if an animal is sick is whether or not it is eating. If visitors feed them, we cannot properly monitor their health, which may also lead to obesity or disease. The animals must not be touched for safety reasons (bites, scratches and disease transfers) and to reduce stress on the animals.

For environmental reasons and to avoid accidental animal ingestion, we do not allow balloons and plastic or aluminum confetti on zoo premises. We also discourage the use of straws whenever possible.

Zoo animals cannot be touched without permission from a zookeeper. This is to ensure everyone's safety and to reduce stress on the animals.

Pets
For the safety of our animals and yours, no outside animals are permitted on Zoo grounds.

Photography/filming
You may be filmed, video-taped or photographed during your visit with us. Entrance on the Greater Vancouver Zoo premises serves as permission for the Greater Vancouver Zoo and guests to use your image.

The commercial use of photographic, video, and film images of the Greater Vancouver Zoo and its animals is strictly prohibited without the written consent of the Zoo. Please contact

marketing(_AT_)gvzoo.com
for further information.