Greater Vancouver Zoo
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HOURS: 9:00AM-7:00PM

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ACCESSIBILITY


The Greater Vancouver Zoo offers two options for groups of people with disabilities and/or senior groups.

ACCESSIBILITY TOUR BUS POLICY


This policy is for groups of people with disabilities or senior groups who experience difficulties walking long distances. Your group(s) will be picked up by our tour bus at the concession area and driven throughout the paved areas of the zoo. The bus tour will conclude at the concession area. The following times and conditions must be adhered to:

AVAILABILITY:
September - March:
Weekdays between 9:30 am and 4:00 pm.

PROCEDURE:
  • Bus Tours must be pre-booked 2 weeks prior to requested date.
  • Bus Tours must not interfere with School Bookings or Group Bookings on the requested day.
  • Cost: $2.00 per person (minimum 10 people)
  • A completed Group Registration Form must be faxed to the attention of: Group Booking Coordinator, fax: 604.856.6857.
  • You will receive a confirmation within 2-3 days.
  • Only upon receipt of the confirmation form should you assume that your Bus Tour is indeed booked!

SAFETY IS PARAMOUNT
As your Bus Tour will be within Zoo grounds, safety must come first. Over crowding during the busy season undermines the safety to you, and everyone else on zoo grounds. Wherever possible we will do our best to accommodate everyone in a safe and secure manner.

DRIVE-THRU POLICY


Drive-Thrus at the Greater Vancouver Zoo are available for special needs groups and/or senior groups who experience difficulties walking long distances. Group(s) will be permitted to drive their own bus, (no more than 33' long), or mini-van through the zoo, providing the following times and conditions are adhered to.

AVAILABILITY:
All Drive-Thrus are dependent upon availability.
Must pre-book at least 2 weeks in advance of requested drive-thru date.
Driver must follow the directions & procedures on our Drive-Thru map.
Drive-Thru waiver must be signed prior to entering the zoo.
Drive-Thrus are not available during Weekends or Holidays:

September 1st - April 30th
WEEKDAYS ONLY - Please call for availability.

June 1st - August 31st
NOT AVAILABLE

Weekends & Holidays
NOT AVAILABLE

PROCEDURE:
  • Fill out our Group Registration Form.
  • Fax your completed Registration Form & Waiver to: Booking Coordinator, Fax: 604.856.6857
  • Only upon receipt of our Confirmation Form should you assume that your Drive-Thru is booked.
  • Please notify us immediately of any changes.

SAFETY IS PARAMOUNT

Please follow the procedures outlined on our Drive-Thru Map. As your Drive-Thru will be within zoo grounds, safety must always come first.Wherever possible we will do our best to accommodate everyone in a safe and secure manner.We also offer Guided Bus Tours for Special Needs Individuals/Seniors Groups. Please call: 604.856.6825 ext. 26 for more information.

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5048 - 264th Street
Aldergrove, BC  V4W 1N7
Phone: 604.856.6825



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