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POLICIES

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GENERAL ZOO POLICIES

Welcome to the Greater Vancouver Zoo! We kindly request that you follow  these easy to follow safety guidelines to make everyone's visit more  enjoyable.

  • Please treat all of our animals and plants with respect. Do not yell,  run after, pull feathers or throw anything at the animals. Loud behaviour can be stressful to animals, so please be courteous towards  them and their surroundings.
  • Respect all barriers for the safety of both the animals and guests at the Zoo.
  • We are a smoke-free environment. Guests who wish to smoke are welcome to have their hand stamped for same day re-entry when leaving our grounds to smoke in the parking area.

We do not allow any feeding of our animals. The diets of all our animals  are closely monitored to ensure their optimal health and well being. Picking flowers or other greenery to feed to our animals can be dangerous as some local plants can be toxic.
 * The best way for the keepers to know if an animal is sick is whether  or not it is eating. If visitors feed them, we cannot properly monitor  their health, which may also lead to obesity or disease. The animals  must not be touched for safety reasons (bites, scratches and disease  transfers) and to reduce stress on the animals.

For environmental reasons and to avoid accidental animal ingestion, we  do not allow balloons and plastic or aluminum confetti on zoo premises.  We also discourage the use of straws whenever possible.

Zoo animals cannot be touched without permission from a zookeeper. This  is to ensure everyone's safety and to reduce stress on the animals.

Pets

For the safety of our animals and yours, no outside animals are permitted on Zoo grounds.

Photography/filming

You may be filmed, video-taped or photographed during your visit with us. Entrance on the Greater Vancouver Zoo premises serves as permission   for the Greater Vancouver Zoo and guests to use your image.

The  commercial use of photographic, video, and film images of the  Greater Vancouver Zoo and it's animals is strictly prohibited without  the  written consent of the Zoo. Please contact Ashley Rafaoui at  arafaoui@gvzoo.com or 604.856.6825 ext 25, for further information.

CONTACT

Phone: 604.856.6825
Fax: 604.857.9008
Email: info@gvzoo.com

Address:
5048 - 264th Street
Aldergrove, BC V4W 1N7

HOURS

Winter Hours
(October 1 - March 31)
9:00am - 4:00pm

Summer Hours
(April 1 - September 30)
9:00am - 7:00pm